Footer Help
Have a question? You may find an answer in our FAQs.
But you can also contact us:
Have a question? You may find an answer in our FAQs.
But you can also contact us:
Production time of a customized Golden Concept products is as bellow:
- 1 week for: Customized Leather and Marble Cases.
- 2 weeks for: Customized Pure and Limited Edition Cases.
- 4 weeks for: Customized iPhones and Sneakers
Estimated delivery time for none customized products in stock is 1 - 5 business days depending on the destination country.
Due the Covid-19 restrictions and high demand on out products, it could take up to 10 business days before your package can be dispatched.
Our worldwide shipping rate is $29 for orders bellow $149 and complimentary shipping on orders over $150.
Customs duties and taxes are not included in the product prices, customers outside EU are liable to pay inbound duties and taxes in accordance with the regulations of their country.
Returns and exchanges are accepted within 45 days from the delivery date. Unfortunately we can’t offer you a refund or exchange for customized or used products.
Мы будем рады ответить на любые ваши вопросы или предоставить приблизительную оценку. Просто отправьте нам сообщение в форме ниже с любыми вопросами, которые могут у вас возникнуть.