Shipping and Returns
PRODUCTION TIME
Production time of a customized Golden Concept products is as bellow:
- 1 week for: Customized Leather and Marble Cases.
- 2 weeks for: Customized Pure and Limited Edition Cases.
- 4 weeks for: Customized iPhones and Sneakers
DELIVERY TIME
Estimated delivery time for none customized products in stock is 1 - 5 business days depending on the destination country.
COVID-19 ALLERT
Due the Covid-19 restrictions and high demand on out products, it could take up to 10 business days before your package can be dispatched.
SHIPPING COSTS
Our worldwide shipping rate is $29 for orders bellow $149 and complimentary shipping on orders over $150.
CUSTOM DUTIES & TAXES
Customs duties and taxes are not included in the product prices, customers outside EU are liable to pay inbound duties and taxes in accordance with the regulations of their country.
RETURNES
Returns and exchanges are accepted within 45 days from the delivery date. Unfortunately we can’t offer you a refund or exchange for customized or used products.